Shipping & Returns

SHIPPING TO GREECE

Within the city of Athens, products are hand-delivered by us. Within the rest of Greece, our products are shipped with DHL EXPRESS to the address specified during checkout within 2-3 working days.

SHIPPING INTERNATIONAL

Once your order is confirmed, it will take 2-5 business days for us to process the order.

Once your order is dispatched, you will receive an email with the tracking number. We ship with DHL EXPRESS; therefore, the item will be delivered next day from the dispatched date for EUROPE and 1-3 days after the dispatched date for the USA, ASIA, AFRICA, and AUSTRALIA.

Maggoosh is not responsible for any additional costs of duties and taxes of the country that the order is shipped to. This cost will be covered by the customer.

Shipments over 500€ are insured.
  • If the ordered product is unavailable, a Maggoosh representative will contact the customer as soon as possible.
  • If the address is nonexistent, the courier company will return the parcel to Maggoosh. A Maggoosh representative will contact and inform the customer. Any extra expenses will be covered by the customer.
  • If the item is delivered to the wrong address, Maggoosh can assist but cannot replace the item.

Returns & Cancellations Policy

Returns made within 5 days of the order shipment date will be issued a full refund to the original form of payment.

Merchandise must be in perfect condition.

In case of a cancellation, the order is cancelled and refunded within 24 hours.

Made-to-order items cannot be cancelled, exchanged, or returned.