Shipping
Product Delivery Policy
SHIPPING TO GREECE: Within the city of Athens, orders are shipped via XP Express courier and delivered within 1-2 working day.
For the rest of Greece, orders are shipped via DHL Express to the address provided at checkout and delivered within 2–3 working days from dispatch.
SHIPPING INTERNATIONAL:
Once your order is confirmed, please allow 2–5 business days for processing.
Upon dispatch, you will receive a confirmation email with your DHL Express tracking number.
Estimated delivery times from dispatch:
- Europe: Next business day
- USA: 1–3 business days
- Asia, Africa & Australia: 1–3 business days
Shipments over €500 are fully insured and enjoy complimentary shipping.
If an ordered piece is unavailable, a Maggoosh representative will contact you promptly.
If a delivery cannot be completed due to an incorrect address, the parcel will be returned to Maggoosh. A representative will contact the customer, and any additional shipping or handling costs will be the responsibility of the customer.
If an item is delivered to an incorrect address provided at checkout, Maggoosh may assist where possible but cannot replace the item.
Duties & Import Taxes
All duties, import taxes, and clearance fees for international orders are additional, determined by local customs authorities, and included at checkout. These charges must be paid by the customer.
United States (USA)
Total cost is calculated as follows:
Product price, 15% customs duties (calculated on product value), €30 shipping fee, €7 customs clearance service fee.
United Kingdom (UK)
Total cost is calculated as follows:
Product price, €25 shipping fee, €7 customs clearance service fee, 20% import tax calculated on the total of all the above.
Europe (EU)
Orders shipped within the European Union are not subject to customs duties or import taxes.
For all destinations not explicitly mentioned above, any additional customs duties, import taxes, or clearance fees are the sole responsibility of the customer and must be paid upon delivery.